myHealthPlan

Find Care: Anytime, Anywhere

There are many choices for where you seek care. But making a savvy choice matters. You can save time, money, and hassle if you select the right care for your needs.

Click on the three care choices below to know when to use and where to find Primary, Urgent and Emergency Care.

Primary Care

For everyday needs, preventive care, chronic conditions, and mental healthcare

When to use it:

• Checkups, vaccines, screenings
• Diabetes, hypertension, asthma
• Minor infections such as a cold
• Medication refills and follow-up care
• Mental health consultation and referrals

Find care:

• OhioHealth Primary Care
• Find Other Providers

Urgent Care

For same-day appointments to treat minor injuries and illnesses

When to use it:

• Sprains, strains, minor fractures
• Cuts, minor burns
• Ear infections
• Vomiting, diarrhea or urinary tract infections
• Minor allergic reactions or insect bites

Find care:

• OhioHealth Urgent Care
• Find Other Providers

Emergency Care

For life-threatening and severe injuries and illnesses

When to use it:

• Chest pain, pressure, suspected heart attack
• Difficulty breathing, severe asthma attack
• Stroke symptoms
• Head injury, loss of consciousness
• Uncontrolled bleeding, traumatic injuries

Find care:

• OhioHealth Emergency Care
• In life-threatening situations, call 911

Find an In-Network Provider

Staying in the OhioHealth network is key to being a savvy healthcare consumer. You get trusted, high-quality care right at home, plus you’ll pay the lowest cost out of pocket.

*This search tool features in-network providers as of January 1, 2027. This search tool will continually be updated to reflect all in-network providers. Please check back often.

Watch our Quick Guide on Understanding Your Healthcare Benefits video

Managing Prescriptions

Finding the right prescription drugs – at the right cost – for your condition is an important way to stay healthy. myHealthPlan partners with Navitus to manage your pharmacy benefits.

Visit our Prescription Medications page for more details on how to manage your prescriptions, specialty medications, prior authorizations and appeals, manufacturer coupons and more.

What’s Covered

In addition to the comprehensive coverage for medical services and prescription drugs, myHealthPlan offers support for every stage of your health. These are available at no cost to you:

Preventive Care

Annual physicals, mammograms, immunizations at no cost in-network.

Care Management

Free, voluntary support for chronic illness, serious conditions, or major diagnoses.

Pregnancy Program

Dedicated support throughout pregnancy.

Patient Education Library

On-demand health condition and medication info. Available en Español.

Find Help When You Need It

Reach out for specialized help for your needs:

24/7 MyNurse Support Line

Talk to a licensed nurse anytime, day or night — at no cost to myHealthPlan members. Call (866) 366-6877.

Coming soon! Teladoc

Talk to a health care provider through a virtual visit. You can reach Teladoc providers via phone or video call 24/7.

Lyra

Access confidential care for your mental and emotional health – how, when, and where you need it.  Learn more about Lyra or contact them via email, or by calling (877) 354-5442.

Member Advocate

Member Advocates are health plan experts fully equipped to quickly resolve routine and complex inquiries any time you need them.

Advocates are available Monday–Friday, 8:30 AM–5 PM via the phone number on the back of your member ID card.