Contact Details

General inquiries

For questions about eligibility or enrollment

HR Resource Center
(614) 533.8888
HRRC@ohiohealth.com

Forgotten OPID and/or password

OhioHealth IS Support
(614) 566-HELP (566-4357)
https://passwordportal.ohiohealth.com/

myHealth

Accident Ca$hback Insurance

Nationwide
1 (877) 717.4455 — identify yourself as an OhioHealth associate when you call

Cancer Guardian

To speak with a Cancer Support Specialist following a cancer diagnosis
Cancer Guardian
833-CGUARDIAN (833-248-2734)

Critical Illness Insurance

MetLife
1 (800) GET-MET8 (438.6388)

Dental

Delta Dental — the OhioHealth Group Number is 9711
1 (800) 524.0149
DeltaDentalOH.com

Health Savings Account (HSA)

1 (844) 311.9730 (available 24/7)
memberservices@healthequity.com
healthequity.com/ohiohealth

Hospital Indemnity Insurance

MetLife
1 (800) GET-MET8 (438.6388)

Life & Long-Term Disability Insurance

Life Insurance, Accidental Death & Dismemberment (AD&D) or Long-Term Disability (LTD) Insurance claims
Lincoln Financial Group - the OhioHealth Policy Number is 09-LF0165
1 (844) 869.3461

Temporary Disability Pay (TDP)
Associate Health
(614) 566.2778

Medical

OhioHealthy Plans Customer Service / On-site representative appointments
1 (844) 200.6449 (Monday — Friday, 8 a.m. — 6 p.m. EST)
ohiohealthyplans.com/ohiohealth

24/7 Nurse Advice Line
1 (844) 834.4375

MDLIVE
1 (888) 912.1987

Permanent Life Insurance with Long-Term Care

Chubb
855-241-9891 — this # is active AFTER January 1, 2021 when the policies are loaded in the system; it is not active for OhioHealth prior to this date

Prescription Medications

OptumRx
1 (844) 368.7173 (TTY 711)
OptumRx.com

Riverside Methodist Building (RMB) Pharmacy
(614) 566.5115

Marion General Hospital (MGH) Ambulatory Pharmacy
(740) 375.2012

Optum Specialty Pharmacy
1 (855) 427.4682
specialty.optumrx.com

Vision

VSP — the OhioHealth Plan Number is 12162066
1 (800) 877.7195
vsp.com

myMoney

Flexible Spending Accounts (FSAs)

HealthEquity
1-866-346-5800 (available 24/7)
HealthEquity.com

Health Savings Account (HSA)

HealthEquity
1 (844) 311.9730 (available 24/7)
memberservices@healthequity.com

Retirement Benefits (403(b)/401(k))

Fidelity — to enroll in or manage your Retirement Benefits
1 (800) 343.0860
netbenefits.com/ohiohealth

Pension Resource Center — for questions or to complete the retirement process
(844) 340.4801
ohpension.com

myLife

Adoption Assistance

HR Resource Center
(614) 533.8888
HRRC@ohiohealth.com

Associate Discounts

Perks Place
ohiohealth.savings.beneplace.com

Associate Emergency Assistance Fund

HR Resource Center
(614) 533.8888
HRRC@ohiohealth.com

Auto & Home Insurance

MetLife
1 (800) GET-MET8 (438.6388) — mention discount code A6G when you call

Employee Assistance Program

(614) 566.3348 or (800) 992.8533 (available 24/7)
EAP@ohiohealth.com

Group Legal

MetLife Legal Plans
1 (800) 821.6400
clientservice@legalplans.com
info.legalplans.com
The OhioHealth Access code is 3360010

Identity Theft Protection

LifeLock (Mon-Fri, 9am-7pm)
1 (800) 607-9174

Pet Insurance

MetLife
1 (800) GET-MET8 (438.6388)

Purchasing Power

1-888-923-6263
purchasingpower.com

Time Off

  • Time Away Pay (TAP) (includes Sick Time)
  • Personal Days
  • Paid Holiday Time
  • Medical Leave of Absence
  • Supplemental Sick Pay
  • Temporary Disability Pay (TDP)
  • Accommodated Work Program
  • Bereavement Leave and Pay
  • Parental Leave and Pay
  • Military Leave and Pay

Well-being Programs

For more information about well-being, visit eSource
ohesource.ohiohealth.com

Annual wellness or biometric screening
Associate Health
(614) 566.4100 or (740) 615.4100

WW (Weight Watchers Reimagined)
1 (866) 237.6032
wellness.weightwatchers.com — enter Employer ID: 9586825

Tobacco cessation
OhioHealth CancerCall at (614) 566.4321 or 1 (800) 752.9119
Ohio Tobacco Quit Line at 1 (800) Quit Now (784.8669)

Fitness Rewards Program
Visit or call the OhioHealth Fitness Centers or WellWorks at Ohio University
Sign up for a YMCA membership at ymcacolumbus.org/join/ohiohealth

Pregnancy/Maternity support
Partners in Pregnancy
(614) 788.WELL (9355)
PartnersinPregnancy@OhioHealthGroup.com

Pregnancy Perks
HR Resource Center
(614) 533.8888
HRRC@ohiohealth.com

Diabetes Prevention Program
(614) 788.WELL (9355)
OhioHealthWellness@OhioHealthGroup.com

Diabetes and Asthma Management Programs
(614) 788.WELL (9355)
OhioHealthWellness@OhioHealthGroup.com

Associate Health clinics/services
Associate Health
(614) 566.4100 or (740) 615.4100

myCareer

Education Benefits

EdAssist Customer Service
(855) 687.7635
tuitionreimburse@ohiohealth.com