Employee Assistance Program

Our Employee Assistance Program, provided by OhioHealth

Behavioral Health, gives you and your important people at home access to 24/7 confidential support for work or personal problems.

We all have problems at one time or another that we can’t handle on our own. Our Employee Assistance Program (EAP) is here to help.

You can talk to trained, licensed behavioral health professionals about:

  • Job stress or performance problems at work or school
  • Problematic work relationships with peers or supervisors
  • Interpersonal difficulties
  • Marital or relationship concerns
  • Parenting issues or family problems
  • Alcohol or drug abuse
  • Symptoms of depression and anxiety

When you call, be prepared to tell us the name of your employer and the nature of your concerns. We will match you with the most appropriate EAP counselor from a wide range of specialties to meet your needs. All our EAP counselors are state-certified master- or PhD-level clinicians.

You can see a counselor in person at 3820 Olentangy River Road and in other convenient locations near where you live or work. And, you and a family member may see the counselor together, if needed.

The counselor will assess your needs and can often help resolve the problem within the EAP sessions. When further services or treatment is needed, the counselor will refer you or your family member to the appropriate resources and coordinate them with your medical plan.

Will my employer know?

No. Your privacy and confidentiality is assured. You do not need to notify your employer that you or a family member contacted the EAP service. The OhioHealth EAP will never notify your employer unless you give consent for us to do so.

Sometimes if the problem is affecting job performance, a supervisor may suggest that an employee contact the EAP service. However, use of the service is voluntary and no information about you or your problem is released without your consent.

How much does this benefit cost?

The EAP is provided at no cost to you.

Confidential. Support. Solution. Call (614) 566.3348 or (800) 992.8533 24 hours a day, seven days a week.

How to make the most of this benefit

  • Seek help for a problem early at the time when it can most easily be resolved
  • Any adult family member may utilize the EAP
Contact the OhioHealth EAP, 24/7
(614) 566.3348 or (800) 992.8533

If you get to voice mail, the staff are temporarily serving other clients - please leave a message and they will call you back promptly.